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Frequently Asked Questions
What are your shipping options and delivery times?â–¼
We provide standard and express shipping across the country. Orders are typically processed within 24 hours, with standard delivery arriving within three to five business days.
What is your return policy for fashion items?â–¼
You can return any unworn items in their original packaging within 30 days of purchase. Simply use our online portal to generate a prepaid return shipping label.
Which payment methods do you currently accept?â–¼
We accept all major credit cards, PayPal, and Apple Pay. For your convenience, we also offer flexible buy-now-pay-later options through our secure checkout partner, Klarna.
How do you ensure the quality of your products?â–¼
Every item at Johnston Prams & Buggies Ltd undergoes a rigorous quality control inspection. We source premium materials to ensure durability, comfort, and long-lasting style for you.